Shipping & Delivery

We provide FREE International shipping services to more than 200 destinations worldwide. Quality Control and Customer Satisfactions are our main goals to deliver the best services to our customers. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do we ship our orders?

We provide free shipping from our warehouses in Asia by Regular Mail, ePacket and EMS depending on the weight and size of the product.

Do we ship the item worldwide?

Yes. We provide free shipping to more than 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you for an alternative solution.

What happy to destination country customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

How long will the item be delivered?

Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Location*Estimated Shipping Time
The United States10-45Business days
Canada, Europe10-45 Business days
Australia, New Zealand10-45 Business days
Mexico, Central America, South America15-50 Business days
United Kingdom10-45 Business days
Switzerland10-45 Business days

*This doesn’t include our 2-5 business day processing time

Will we provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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